Decision Making and Problem Solving (MGT 312)

Kingdom of Saudi Arabia Ministry of Education Saudi Electronic Universityالمملكة العربية السعودية وزارة التعليم الجامعة السعودية الإلكترونية  

                          College of Administrative and Financial Sciences

Assignment 2

Decision Making and Problem Solving (MGT 312)

Due Date:  

Course Name: Decision Making and Problem SolvingStudent’s Name:
Course Code: MGT312Student’s ID Number:
Semester: 1st   CRN:
Academic Year:2023-24; FIRST SEMESTER
 

For Instructor’s Use only

Instructor’s Name:
Students’ Grade:          / 10Level of Marks: High/Middle/Low

General Instructions – PLEASE READ THEM CAREFULLY

  • The Assignment must be submitted only in WORD format via allocated folder.
  • Assignments submitted through email will not be accepted.
  • Students are advised to make their work clear and well presented, marks may be reduced for poor presentation.
  • Students must mention question number clearly in their answer.
  • Late submission will NOT be accepted.
  • Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will result in ZERO marks. No exceptions.
  • All answered must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism).

              Submissions without this cover page will NOT be accepted.

Learning Outcomes:

  1. Describe decision making process for complex issues pertaining to business environment both internally and externally. (C.L.O :1.1)
  2. Define different perspectives and concepts of problem solving in diverse contexts and business situations. (C.L.O :1.2)
  3. Demonstrate decision tools and employ appropriate analytical business models to break down complex issues. (C.L.O :2.2)

Assignment Instructions for Part-I:

  • Log in to Saudi Digital Library (SDL) via University’s website
  • On first page of SDL, choose “English Databases”
  • From the list find and click on EBSCO database.
  • In the search bar of EBSCO find the following article:

Title:        Case Study: When the CEO Dies, What Comes First: His Company or His Family?”

Author:                by C. Maria Rex Sugirtha

Date of Publication:         September 1, 2023

Published:            Harvard Business Review

Assignment Question(s):                                                          (Marks 10)

Read the case study titled as “Case Study: When the CEO Dies, What Comes First: His Company or His Family?” by C. Maria Rex Sugirtha published in Harvard Business Review, and answer the following Questions:

  1. Identify the main problem and subproblems of the case?     [Mark 2]
  • Identify the causes of problem based on the following techniques?        [Marks 3]
  • Cause of the problem- 5 Why Technique
    • Why-1
    • Why-2
    • Why-3
    • Why-4
    • Why-5
  • Develop a Cause-and-Effect Diagram
  • Develop a mind map for decision making,                                               [2 Marks]
  • Write all the alternative choices of your decision.                                     [Mark 1]
  • Make a decision and write the conclusion.                                               [Marks 2]